What should I do if my account has been suspended?
Where can I download the mobile app?
What is the extreme tour Help Center and how do I use it?
Extreme TourWhether you're new to Extreme Tour or a returning user — whenever you have a question or run into an issue, this Help Center is here for you. Online betting and gaming can sometimes come with minor hiccups — a deposit that doesn't go through, a bonus that hasn't been credited, or trouble logging in. This section is designed to help you find quick solutions to all of these situations.
Extreme Tour- 's Help Center offers three ways to get support. First, you can browse the detailed guides and FAQs on this page to resolve most issues on your own. Second, you can connect with our support team instantly via live chat. Third, for more complex issues, send us an email and we'll get back to you within 24 hours.
Built with Bangladeshi users in mind Extreme Tour's Help Center is fully available in Bengali, and our support agents speak Bengali too — so there's no language barrier.
Account Guides
Extreme TourCreating an account on - is quick and easy. You can register in just 2 minutes using your mobile number and a password. That said, a few common issues come up frequently — we've answered them below.
1
Go to Registration Page
Click the "Register" button on the extreme tour homepage. A new form will open.
2
Enter your mobile number
Enter your active Bangladeshi mobile number. An OTP code will be sent to this number.
3
Create a password
Use a password of at least 8 characters. Mix uppercase letters, lowercase letters, and numbers to keep your account secure.
4
Verify OTP
Enter the 6-digit OTP code sent to your mobile. The code is valid for 5 minutes.
5
Complete Your Profile
Enter your name, date of birth, and preferred payment method. Then make a deposit and start playing.
First, make sure you're entering the correct mobile number and password. Check whether Caps Lock is on. If you're still having trouble, use the "Forgot Password" option.
Your account will be temporarily locked after 5 consecutive incorrect password attempts. Wait 30 minutes or contact live chat — our support team will get it sorted quickly.
Identity verification is required for large withdrawals as a security measure. Please upload a photo of your NID or passport. Verification is typically completed within 24 hours.
While logged in, go to Profile Settings → "Change Password" tab → enter your current password → enter your new password twice → Save.
On the login page, click "Forgot Password" → enter your mobile number → receive an OTP code → set a new password. The entire process takes just 3 minutes.
Deposit & Withdrawal Guide
Extreme Tour- makes deposits and withdrawals simple and secure. You can deposit in just a few minutes via Mobile Pay, Nagad, or Rocket. Withdrawals are just as fast — funds typically arrive within 5 to 15 minutes.
Payment Methods
Deposit Time
Withdrawal time
Minimum
Fee
Mobile Pay
Instant
5–10 minutes
৳200
Free
Nagad
Instant
5–15 Minutes
৳200
Free
Rocket
Instant
10–20 Minutes
৳200
Free
Bank Transfer
1–2 Hours
24 Hours
৳1,000
Free
Important Information
Always use the same payment method for withdrawals as you did for your deposit. Account verification may be required for your first withdrawal. If you run into any issues, contact us via live chat right away.
Frequently Asked Questions (FAQ)
Account
Signing up on extreme tour is simple. Click "Register" at the top of the site, enter your mobile number and password, verify with an OTP — and your account is ready. The whole process takes just 2 minutes.
No, only one account can be created per mobile number or NID. If multiple accounts are detected, both may be suspended and any bonuses will be forfeited.
You can update your name, email, and certain details from Profile Settings. To change your mobile number, please reach out to support via live chat.
Deposits & Withdrawals
Deposits are usually instant. If your balance hasn't updated within 5 minutes, contact us via live chat with your transaction ID and our team will resolve it right away.
Your first withdrawal may require verification, which can take up to 24 hours. Regular withdrawals typically take 5–15 minutes. If it's been over 30 minutes, please let us know via live chat.
extreme tour does not charge any deposit or withdrawal fees. However, your mobile banking provider (Mobile Pay/Nagad/Rocket) may apply their standard charges.
Betting & Games
Bet settlement takes 5–15 minutes after a match ends. Once the result is confirmed, winnings are credited automatically. If it takes longer than 30 minutes, contact support with your bet ID.
If a match is cancelled or abandoned, your full bet amount is generally refunded. Different rules may apply for matches affected by rain or settled under the DLS method.
Even if your internet connection drops, your game progress is saved on Extreme Tour's servers. Once you reconnect, the game will resume exactly where you left off. If you experience any issues, please contact support.
Yes, bonus funds can be used for both betting and games. However, you must meet the wagering requirements before withdrawing bonus winnings. Terms vary by bonus — check the promo page for full details.
Responsible Gaming
In extreme tour, go to Profile Settings and select "Responsible Gaming" to set daily, weekly, or monthly deposit limits. Once a limit is set, you won't be able to deposit beyond that amount.
Under the "Self-Exclusion" option, you can pause your account for anywhere between 7 days and 6 months. You won't be able to log in during this period. This is entirely your own decision to make.
Contact the support team
Live Chat
Instant support. Average response time is just 3 minutes.
Fastest
Email support
For detailed inquiries. support@extremetour.bet — response within 24 hours.
Response within 24 hours
FAQ Section
Help yourself. Find answers to 100+ questions.
Self-Service
Your information is completely secure
When you contact extreme tour, your personal information is kept completely confidential. Support agents will never ask for your full password or payment PIN. If anyone requests this information, report it as fraud immediately.
Get Help Now
If the issue persists, contact our support team directly for assistance.
